Q. What is Shared Web hosting?
In Shared Web Hosting, multiple clients are hosted on a single server i.e. the clients share the server's resources. This helps reduce the cost, since the cost of the server and its resources are spread over all the clients/packages hosted on the server. Shared Hosting is perfect for personal websites, small and mid-sized businesses that do not require all the resources of a server.
Q. Can I host multiple Web sites within one Shared Hosting plan?
Depending on your plan, shared hosting plans allow you to host more than one Website, by adding secondary domains through your hosting control panel i.e. cPanel.
Q. Is there a Money Back Guarantee?
No, our Budget Hosting plans do not come with Money Back Gaurantee.
Q. Is Email hosting included in my package?
Depending on your hosting plan, our Hosting packages come with Email Hosting.
Q. Can I upgrade to a higher plan?
Yes, you can easily upgrade to one of our higher plans at any time.
Q. Is my data safe? Do you take backups?
Our servers are constantly monitored and data backup up weekly. However in our budget hosting plans, Data Backup is only provided incase of hardware failure. Customers are advised to retain their own backup.
Q. Do you include protection from viruses?
Yes, all our servers are protected by Clam AV.
Q. Can I divide my Shared Hosting package and resell it?
While a Shared Hosting package cannot be used for this purpose, you can easily resell custom packages with our Reseller Hosting. To view our Reseller Hosting plans,
click here.
Q. Do you offer SSH access?
No, at the moment, we do not provide ssh access. However, most of the tasks can be easily achieved using your Hosting Control Panel - cPanel.
Q. Who do I get in touch with if I need help?
Our Support team is always at hand to assist you. You can take a look at all our contact details
here.
